Shipping policy
Last updated: May 26, 2026
Our Promise to You
At Selebretta®, we know how much joy a new piece of jewelry can bring. That is why we are committed to ensuring your treasure reaches you safely, beautifully, and on time. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Business days: Monday through Friday. Orders placed on Friday, Saturday, or public holidays will be processed on the next business day.
Customized or made-to-order pieces may require additional processing time, which will be communicated at checkout.
Shipping Options & Estimated Delivery Times
We proudly offer worldwide delivery directly to your doorstep. All shipping rates are based on your total order value.
| Shipping Method | Delivery Time |
Orders Over $150 USD |
Orders Under $150 USD |
|---|---|---|---|
| Standard Shipping | 3–14 business days | FREE | Calculated at checkout |
Please note: Delivery times are estimates. While we work closely with our global couriers to ensure prompt delivery, occasional delays may occur due to external factors beyond our control, including customs processing, local holiday schedules, or global supply chain adjustments. Exact carrier rates for orders under $150 will be visible on the final checkout screen. We appreciate your understanding and are always here to help you track your package.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your order directly through our website or via the carrier's tracking portal.
Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs duties, taxes, and fees, which are determined by your country's regulations.
Important: These fees are the responsibility of the customer. Selebretta® is not responsible for any additional charges imposed by customs. We recommend contacting your local customs office for more information before placing your order.
Incorrect or Incomplete Address
Please ensure your shipping address is complete and accurate at checkout.
Important: Selebretta® is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, you will be responsible for any additional shipping fees to resend your order.
Lost, Stolen, or Delayed Packages
Selebretta® is not liable for lost or stolen packages after they have been marked as "delivered" by the carrier.
If your package is delayed or missing:
- Please contact the carrier first with your tracking number.
- If you need further assistance, reach out to us at customercare@selebretta.com
We will do our best to help resolve the issue, but we cannot refund or replace packages marked as delivered.
Shipping Insurance
All orders are shipped with carrier-provided coverage. If you have any concerns about your shipment, please contact us before placing your order.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please reach out to us.
Email: customercare@selebretta.com
Website: www.Selebretta.com
Thank you for choosing Selebretta® — where every piece is crafted for your joy.